What to say and how! Getting the right message across so that the vis-à-vis understands exactly what needs to be understood. Easy, yes, when people are aware of how communication works.
Understanding the dynamics of communication is vital for this ongoing development process.
In these training units the participants excavate the skills they already posses.
My support lies in providing them with a whole range of tools and techniques, but at the same time keeping an eye on their personal style. They can then choose whichever tool they feel is needed to get people to listen, understand and follow.
Extract of course outline:
- Noticing and becoming aware
- Understanding how communication works
- Basic rules of communication dynamics
- Non-verbal communication and its impact
- The power of thoughts